SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lady Liking (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ladyliking.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Duuualready dovgo yshli in Lviv (3 The City of zamovila and Lesha took 11 of them), did not respond. Come to ukrposta. I'm pre-satisfied. It is confiscated, packed in a Dutu packing, potim in kashemyr minicles and potim in 2 balls packing. It's all over, Syle. Відповідає опису. 3 rizmiriv, that's right and right, and not right. Vazkenki. Sell the condom in the podarunok. Хоч і користуватись not know Chi LL, але приємно.
The store simply asked for a good review: Everything is packed in separate bags and a mini gift in the kit. The product is all satisfied, everything is super!
Delivery to Moscow for a month, the track was tracked. The description corresponds, each still in a separate bag, a condom as a gift. The store of good luck in business, all good.
Smooth and no damage
Good Goods, delivery to Rostov 12 days
All as in the photo. Very beautiful
Very quickly delivered, everything is fine
Nice looking plugs, however the base is too small for them to be used safely. First use it went completely inside and nearly needed medical intervention to remove
Not super fast, but it's worth it. About 3,4 weeks in the Tver region. Came in a puffy, each cork in a black velvet case wrapped in white soft paper, smooth, as a gift. You can see that the store takes care of the buyer. no one will guess what there, 100%. On our sites, one such thing costs from 500R... I advise the seller and I will still buy from him. Until they tried, in the evening there will be tests, later I will add.
The parcel arrived in 5 days in Chelyabinsk, delivered by courier in hand! Packed in a black box, each cork in a separate cheholchik! Very satisfied with the delivery and contents
received in giv n time but not even used but properly packed and i m satisfy with delivery and paking after use will share experience.
Fast delivery, the goods came without damage, ordered 3 sizes, tried 1 size, the wife is happy)))
Very well packaged. He arrived in time. Sizes are suitable. Same as description
Good discrete package A+++
Delivery to moscow for a month, the track was tracked. Description correspond, not the first time i take, depending on the size of the tube women are satisfied with both narrow anus, and with stretched) store of good luck in business, all good and good sex.